![]() It managed to retain these users post pandemic, and has grown considerably since. Microsoft Teams saw a huge uptick in users during the pandemic, rising from 20 million users in November 2019 to 44 million in March 2020, then 75 million by April. According to digital experience management company Aternity, Microsoft Teams usage growth surpassed Zoom from February to June. Google, Facebook and Cisco all launched business communication tools during the first pandemic. It has focused on video conferencing as a way to allay Zoom‘s meteoric growth during the pandemic. Of course, Slack is not Microsoft Teams only competitor. Microsoft has also received heat for aggressively pushing Teams to all users, even non-365 subscribers. Slack has filed an EU antitrust complaint over this, arguing that it is a misuse of platform power. It natively integrates with Word, PowerPoint and Microsoft 365, but Slack has spent years building a library of app plugins, which surpassed Teams in quantity until recently.įor businesses already subscribed to Microsoft 365 Business, Teams is a free add-on, instead of a separate bill. Save yourself the time and hassle of duplicating work.Microsoft Teams key advantage over competitors is its deep integration with Office 365. They may have asked for one thing and then discovered they needed another. You might need to check in with users to see if the specific plugin has solved all their problems. Make sure you test out each plugin before you roll out. When you’re planning for integration and interop, the most important part is factoring in everybody’s needs.
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